A fresh start for advertising and the web?
13 September 2014
Is advertising ruining the web? Ethan Zuckerman writes,
I have come to believe that advertising is the original sin of the web. The fallen state of our Internet is a direct, if unintentional, consequence of choosing advertising as the default model to support online content and services.
Is the web ruining advertising? Bob Hoffman writes,
[T]he advertising industry has become the web's lapdog – irresponsibly exaggerating the effectiveness of online advertising and social media, ignoring the abominable results of display advertising, glossing over the fraud and corruption, and becoming a de facto sales arm for the online ad industry.
Advertising can be a good thing. Some of my favorite cultural goods are leftovers paid for by advertising at its best. There should be a way to make advertising work for the web, the way it has worked for print magazines.
But Hoffman and Zuckerman are both right. Web advertising has failed. We're throwing away most of the potential value of the web as an ad medium by failing to fix privacy bugs. Web ads today work more like email spam than like magazine ads. The quest for "relevance" not only makes targeted ads less valuable than untargeted ones, but also wastes most of what advertisers spend. Buy an ad on the web, and more of your money goes to intermediaries and fraud than to the content that helps your ad carry a signal.
From Zuckerman's point of view, advertising is a problem, because advertising is full of creepy stuff. From Hoffman's point of view, the web is a problem, because the web is full of creepy stuff. (Bonus link: Big Brother Has Arrived, and He's Us )
So let's re-introduce the web to advertising, only this time, let's try it without the creepy stuff. Brand advertisers and web content people have a lot more in common than either one has with database marketing. There are a lot of great opportunities on the post-creepy web, but the first step is to get the right people talking.