Notes from my talk at Southern California Linux Expo
13 March 2023
Here are notes and links from my talk at Southern California Linux Expo. This is not exactly what I said but the links should be right.
Introduction: limits of individual protection
I need to start with a disclaimer. Privacy tools will not get you privacy, but it's important to do them anyway.
Most privacy tools and settings make you different from others, so more fingerprintable (hi, Linux nerds)
Out of band surveillance, which privacy tools can't touch, is still there (and the more you participate in the modern economy, the more you're surveilled)
companies fail to comply with existing laws (yes, they complain that they're "confusing" and somehow that seems to work in a lot of cases.) And they play legal tricks to build up and use friendly jurisdictions.
the more you try to protect yourself, the more crappy ads you get. How long can you stand getting the miracle cure ointment ad featuring the "before" picture—before you give up and try to get tracked so you get more legit ads?
By itself, no set of privacy tools is going to be able to get you to an acceptable level of privacy. If that's what you came for, you can split, go get a coffee or something. Privacy tools are worth doing, but only as part of a cooperative program to address a much larger set of problems.
Am I here to argue the privacy point of view or the pro-business point of view? Yes. First of all, surveillance advertising competes directly with product innovation for investments. The economics literature on the effects of shifting investment away from surveillance is going to be interesting. In the meantime, we have evidence from mobile games and mobile game advertising, which is a fast-moving behavioral economics lab that helps spot trends early. As mobile game developers lose much of their targeting info to Apple's App Tracking Transparency, they compensate by investing more in content and gameplay.
Surveillance also puts us at greater risk from internal strife and external adversaries.
Bob Hoffman told the European Parliament,
Tracking is also a national security threat. The Congress of the United States has asked U.S. intelligence agencies to study how information gleaned from online data collection may be used by hostile foreign governments. (More on that: Microtargeting as Information Warfare by Prof. Jessica Dawson of the Army Cyber Institute)
All right, all right, fine, you came for open source privacy tools advice so I will include some. We'll do some fun tips, but I will try to put them in context. Here's number one.
Privacy tip: fix YouTube
This one is an easy example of a tracking risk. The video you came to watch is great, but the stuff that gets suggested after that is the first step down the rat hole. A case before the Supreme Court right now covers YouTube running ISIS recruiting videos. And one of their biggest stars was just arrested in Romania for human trafficking. The recommendation algorithm on there will take you to some pretty dark places, pretty fast. But there are also videos on there you have to watch for school, or work.
What I want is a YouTube setup that will not just protect my privacy, but also reduce the number of YouTube impressions I generate. (Also I want to visit my family members at college or at a legit job, not at terrorist training camp.)
This requires two browser extensions. First, use the Multi-Account Containers extension to put YouTube in a separate browser container. That's a separate space with its own logins, storage, and cookies.
Click the extension, select "Manage Containers" and make a new container for YouTube. Then go to YouTube and choose "always open this site in container."
Second, use Enhancer for YouTube to turn off the problematic features.
Turn off autoplay
Hide "related videos"
Enable "Theater Mode" to make main video wider (and fill in the space left by related videos)
All your other least favorite features of YouTube can also be hidden.
Don't use the native mobile app for YouTube. There are also alternate front ends for YouTube and other services. LibRedirect is an extension to automatically redirect to those services. But they aren't as future-proof, because it's easier for YouTube to break them.
Privacy violations as part of a larger problem
Privacy is downstream from other problems. Surveillance capitalism isn't a thing because advertisers care about your personal data. If you do a "Right to Know" most of what you get is wrong. According to Oracle, I am a soccer mom of four.
I hate to break it to you, but those startups that tell you that you can make money selling your personal info to advertisers are wrong. Your data has value as a short-term intermediate reaction product, as an input to two kinds of deceptive practices.
- First of all, the B2C scams: ad targeting lets the legit advertisers show their ads to the affluent users who can afford stuff. And they typically target younger people. Targeting generally cuts off at age 34 or 54. So what do social media platforms do with all the ad slots that the legit advertisers don't buy, and that go to older and poorer people? Right, they get the not so legit ads.
- Second is the B2B scam: tricking advertisers into sponsoring content that they would choose to avoid, such as Russian disinformation and copyright infringement. User tracking lets ad intermediaries sell an ad impression that claims to reach a high-value user, but on content that no reasonable advertiser would choose to support.
Hey, look, it's a real car ad on a scraper site.
How can such a large industry get away with this kind of conduct for so long? Professor Tressie McMillan Cottom wrote,
"From buying a gallon of milk to making a dinner reservation, all the way up the chain to electoral malfeasance, so many of our interactions feel weighted away from social connection in favor of extracting every ounce of unfair advantage from every single human activity. Not to overstate it, but a pluralistic democracy simply cannot function when most of its citizens cannot trust that the arrangements that they rely on to meet their basic needs are roughly fair."
To put the privacy problem in context, privacy violations as we see them are downstream from changes in business norms. We're pulling on one tentacle of a much bigger threat than just the obvious personal privacy issues such as swatting, identity theft, price discrimination, and investment scams.
The relative payoffs of production and predation (or “making” versus “taking”) are determined by legal mechanisms for enforcing contracts and protecting property rights, but also by social norms and interpersonal trust. — Stephen Knack
The more common that scams become in our markets and society, the more trust we burn, the more unnecessary risk we take on, and the more wealth
we miss out on. This is not an
advertising problem, as Bob Hoffman said—it's a surveillance problem.
Some kinds of advertising can have economic signaling value that does help build trust, but only
if the medium is set up for it. (Fixing digital ads
to pull their weight and fulfill the signaling role of advertising is a hard problem,
and I should bug Rory Sutherland some more about how to solve it.)
Privacy tip: mobile apps
Banning TikTok is a start, but all apps containing the TikTok SDK are TikTok, as far as harvesting your info goes. And other apps and/or SDKs could be sharing your info with other people you don't want it shared with. There are a few ways to deal with surveillance apps.
Delete your account
Switch to using the service on the web
Limit your use of the app (For example, make a habit of checking Signal before you check surveillance apps, so people learn that it’s a better way to reach you.)
Remove all the surveillance apps from your phone that you can. This doesn't necessarily mean cut off people who you can only reach on a surveillance app.
Social connections mean you live longer, so apps required to communicate with friends and family are worth spending some of your personal "privacy risk budget" on. In general it's better to accept some risks on social connections and collaborating, but be stricter when it comes to shopping and entertainment.
Good news: privacy is on the way up
Right now we're in the middle of some positive privacy trends: more effective enforcement of existing privacy laws and regulations, more interest in new ones, and some software improvements that make some kinds of tracking harder. Here in California, some recent news includes
the Sephora case, which makes it clear that common surveillance marketing practices are
salesunder the CCPA
the Attorney General's office has been clarifying rules on Global Privacy Control, and doing a
sweepof law-breaking apps
CPPA, the new privacy agency, is starting up
More states are probably going to get privacy laws this year, so those outside California will be able to join in.
We have some advantages if we sound like we know what we're doing. Surveillance and the attitudes underlying it are not changing right away, but you can shift things if you approach each action with something easy for the other end to do, and act like you know what you're doing. They're going to balance the time required to act on your privacy mail against the risk of not acting on it, and if the risk looks big enough, easier to do the right thing.
Enough of those and we shift the relative expected payouts of surveillance and non-surveillance investments. (Like RCRA got many companies to just cut down on hazmat instead of dealing with the required record-keeping.)
Privacy tip: mobile phone settings
Check your phone settings. On Apple iOS there are two settings for surveillance ads: one for most companies' ads, and one for Apple's own ads. Don't forget to check both. (Yes, you probably have to scroll down for the second one. Well played, Apple.)
In Settings, go to Privacy & Security, then Tracking, and make sure
Allow Apps to Request to Trackis turned off.
Also in Settings under Privacy & Security, find
Apple Advertisingand make sure that
Personalized Adsis turned off.
On Android, you can open Settings, go to Privacy, then Ads and select
Delete advertising ID.
More info: How to Disable Ad ID Tracking on iOS and Android, and Why You Should Do It Now | Electronic Frontier Foundation
If you get these settings right, your mobile app ads will get really crappy, really fast, but you're limiting mobile time and maximizing web time, right?
General principle: trying to herd the money away from the worst places.
We said we would try to retrain the surveillance business.
Address the worst practices first. Doing the easy stuff first can create the wrong incentives. That's why I put YouTube first here. Then level up your privacy skills and toolset.
Level 1: mix of effective and ineffective privacy practices and tools
Level 2: effective privacy practices and tools
Level 3: effective practices and tools applied in an effective way
Remember you are not going to be able to get individual protection that's meaningful while still participating in society. It's more about driving transformation.
Privacy tip: Google Chrome
This is a big year for Google Chrome.
Manifest v3: coming next year, will limit the ability of content blocking extensions to block dynamically. On the Google Chrome browser, ad blockers, along with tracking protection tools that work in a similar way to ad blockers, will soon be limited in what they can do. If your chosen privacy tools and settings are not going to be supported, you might have to switch browsers. Browser compatibility has gotten a lot better recently, so if you switched because a site you like was broken on your old browser, please check it again. (This may or may not affect other Chromium-based browsers.)
Because Google both competes as an adtech intermediary and releases a browser, antitrust concerns mean they have to try to make the browser fair to all the other adtech intermediary companies they compete with. This is now the subject of an ongoing investigation by the Competition and Markets Authority in the UK. James Rosewell, CEO and founder of a mobile data company called 51Degrees, started a long, complicated process.
If you do decide to keep Google Chrome, there is a bunch
of brouhaha about the
impending end of third-party
cookies, but you can turn them off today without breaking
much, if anything. (Sites already have to support browsers
that don't do third-party cookies.) From the Ad Contrarian
- Open the Chrome browser. Click the three dot thing in the upper right corner.
- Click "Settings"
- In the left column click "Privacy and security"
- Click "Cookies and other site data"
- Click "Block third-party cookies"
Google Chrome also has new in-browser advertising features,
confusingly lumped in
Privacy Sandbox. Check
The text in this settings screen is not especially helpful. Google's "Topics API" is a general-purpose system to categorize users based on sites you visit. There's nothing about it that's limited to ads. Will probably be more useful for price discrimination, and worse, helps incentivize deceptive practices to drive web traffic. (Looks like that message is in open-source Chromium, so filed an issue. Anyway, if you have Google Chrome, turn this off.
The attribution tracking chain
This is an oversimplified chart, but it's a good start for learning about the "attribution tracking" chain and how to break it.
If you break the link between surveillance data on what you buy and surveillance data on what ads you saw, then it's harder to justify investments in surveillance advertising— remember, we're trying to move money from surveillance to other investments here.
That's the main reason why you have YouTube on a browser container that is never used for anything else. It interferes with the attribution link between a video view and a sale.
Privacy tip: remember to vote
California has the CPRA because people voted for Proposition 24 in 2020. The CPRA isn't perfect, but voting made a difference. While you're voting, please don't eliminate a candidate from consideration just because they're using the big surveillance platforms. They're hard to avoid completely. In today's environment it's generally better to make a little progress than to achieve privacy purity but lose the actual election.
Breaking the chain: where?
Once you have a mental model of the attribution chain you can allocate your time most effectively.
Software tools are usually lower effort but shorter range: they can protect an activity like a web session but can't reach out to affect server to server communications.
Legal tools can reach out further, but are higher effort. And companies don't always comply.
Different surveillance threats can be addressed at different levels. In general, earlier and more automated is easier, but legal tools have a longer reach, since they can touch systems that you don't have a network connection to, and that automated tools can't see.
Here's a list of places to make a difference, from earliest to latest.
Don’t do a trackable activity (example: delete a surveillance app, don’t visit a surveilled location)
Don’t send tracking info (example: block tracking scripts)
Send tracking info that is hard to link to your real info (examples: use an auto-generated email address system like Firefox Relay, or churn tracking cookies with Cookie AutoDelete)
Deny consent or send an opt out when doing a tracked activity: Global Privacy Control
Object, exercise your right to delete, or opt out later, after data has been collected but before you are targeted (CCPA Authorized Agents, RtD automation tools like Mine)
Privacy tip: CCPA script
Delete your info from the largest surveillance firms. Here's a partial list. Later on we'll cover how to make a personalized list based on who has info on you.
I do these pretty quickly with Mutt and shell.
The script is here: CCPA opt out, nerd edition
The sample letters, as templates, are in this privacy-docs Git repository.
Teaching the escalation path:
If you're protected from a company by automated tooling, you can mostly relax.
If they accept a GPC, almost as good. Remember that GPC applies to all uses of your information, not just the current session.
Manual opt outs are where things start to get time-consuming. Most opt outs are either not compliant, or take advantage of loopholes in the regs to make you do extra work.
If they give you any grief on an opt out, and make opt-out as hard as a "right to know" (Rtk), then go ahead and escalate to an RtK. According to one study, a manual RtK can cost a company $1400 to handle.
Then if they give you grief on your RtK, you can file a complaint with the AG.
Be patient. Right now there are way more companies that have your personal info than companies that have a qualified CCPA manager. Be patient, and remember, any individual request might end quickly or turn into a long thread. The object is to change the expected payoffs for investments in surveillance relative to other investments.
Privacy tip: keep your Facebook account
Why does it matter if a company is sending my info to Facebook if I never log in to Facebook (or related sites?)
Just as the lowest point on a toxic waste site is generally a good place for a sampling well to check the progress of remediation, Facebook is a good place to sample for your personal info. It's a low point to which most of the firms who have your info will eventually share it.
Remember, get a Facebook account, but don't install the mobile app.
click on your face
select Settings and Privacy from the menu, then Settings
Select "Ads" on the left column
Under "Ad Preferences" select Ad Settings
(We're getting close...)
- Select "Audience-based advertising"
- Now scroll down and select "see all businesses"
You're probably going to get a lot of these. Let's have a look at a few.
First is a store where I actually bought something. Facebook's biggest advertiser at one point.
Then a DTC retailer that I've never heard of. Who sold them a list of "hot prospects?" I remember when this list used to be all car dealers.
Then two surveillance marketing companies—they can get a Right to Delete.
Finally another retailer, wait a minute, I haven't bought from this one either. The closest I have come to this one is the year that they had the LinuxWorld conference and the Talbots managers meeting at the same convention center in Boston. Remember, surveillance marketing and scam culture are two overlapping scenes—you can often see when a legit company has been sold a customer list that isn't. (maybe the scammer who got the car dealers has moved on to retailers?)
Of course, while you're there, building a list of who to send opt outs to, don't buy anything from the ads.
Privacy tip: Browser checkup
Remove extensions you aren't sure about. A lot of spyware and adware gets through.
Run the EFF checkup tool, "Cover your Tracks". Sad but true: the more custom your Linux setup is, the more fingerprintable you are. Technical protections won't cover you, browser protection needs to combine the technical and the legal.
Turn on Global Privacy Control. This will automate your
do not sell for sites you visit. Still
not supported everywhere, but will have more effect as
more companies come into compliance and more jurisdictions
require companies to support GPC.
Content blocking. This next one is a tricky subject, so I'm not going to say anything about it. I'll just quote the FBI's public service announcement, Cyber Criminals Impersonating Brands Using Search Engine Advertisement Services to Defraud Users.
It all comes back to scam culture. Be warned when looking for an
ad blocker on browser extension directories. A lot of them are
spyware or malware.
Some privacy extensions I use include:
ClearURLs to remove tracking parameters from URLs, and often speed up browsing by skipping a redirect that's just there for tracking.
Cookie AutoDelete. Cleans up cookies after leaving a site. Not for everyone—it does create a little extra work for you by making you log in more often and/or manage the list of sites that can set persistent cookies. But it does let you click
agreewith less worry since the cookie you
agreedto is going to be deleted.
Facebook Container because, well, Facebook.
Personal Blocklist is surprisingly handy for removing domains that are heavy on annoyances and surveillance, but weak on actual information, from search results.
Privacy Badger blocks tracking scripts and will also turn on Global Privacy control for you, by default. This will not have much of an impact right away but will start to do more and more as more companies come into compliance. (More companies are required to comply with California privacy law than there are people who understand how to comply California privacy law.)
Privacy tip: Authorized Agent and related services
These are relatively new, still getting more and more effective as more companies come into compliance.
Mine (not an authorized agent service, an automation tool for your own opt outs)
If you have tried an authorized agent service in the past and gotten nowhere, try again. Because of the Sephora case last year and the enforcement sweep this year, companies are staffing up. And hey, if you have made it this far, you could probably qualify for one of those privacy manager jobs.
Hope to see you at SCALE next year.
Conference program listing
Most of us have built up a collection of privacy tools, including browser extensions, settings, and services. But privacy threats keep changing, while at the same time new kinds of tools and services have become available. This talk will help maximize the value of your privacy toolset for today's best options, while helping you plan for the future.
Not only can you protect yourself as an individual, but your choices can help drive future investments away from surveillance into more productive areas. (Surveillance marketers and their investors think they can train us -- but with the right tools we can train them right back.)
Today most of us are at level 1 or 2 on privacy.
Level 1 You do something about privacy and take a mix of effective and ineffective actions
Level 2 You take mostly effective actions, but don't allocate your time and resources for maximum effect
Level 3 You take effective actions, efficiently selected and prioritized
Ready to level up? Now that California law codifies our right to check out how our personal information is shared, that means we have an opportunity to optimize our privacy toolkits and habits, and focus where it counts. We'll cover:
Ad blocker myths and facts, and why the surveillance marketing business loves some ad blockers
The most important privacy extensions for most people (and they're not what you'd think)
Corporate surveillance about you that never touches your device, and how to reach out and block it
Don't use the law on a problem that a tool can solve faster, but don't try to stretch a tool to solve a problem that needs the power of the law
Where to add extra protection for special cases
Each of your individual privacy choices has a bigger impact that just the protection that it provides for you. In the long run, your real impact will be not so much in how you’re protected as an individual, but in how you help drive future investments away from surveillance and toward more constructive projects.
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