Previously: there ought to be a
law
Privacy bills are hard. But there’s a cheat code.
The path to making a practical, enforceable state privacy law starts
with understanding how most large-scale privacy harms are
downstream of some scheme to extract money from advertisers or content
creators. And just as Big Tech’s schemes to take advantage of
legit businesses end up violating user privacy as a side effect,
limiting those schemes and protecting legit businesses will protect user
privacy as a side effect.
A good privacy law will act like a tax cut, by lowering the two taxes
that Big Tech puts on the Internet now: Good ads in bad contexts, and
bad ads in good contexts.
good ads in bad contexts: The big reason that Big
Tech companies are violating people’s privacy using cross-context
tracking is in order to commodify
ad-supported content. They’re mostly not surveilling you because
they want to surveil you in particular, they’re surveilling you so that
they can follow you from an expensive context (such as a site, page, or
channel) to a cheaper one. They want to pay a little for stuff like Shrimp
Jesus images and other AI
slop, instead of supporting more accurate, expensive content such as
air purifier reviews, news from Ukraine, or the latest detailed info about Linux
development. The idea behind cross-context tracking is to keep
paying less for content while charging the advertisers more, and profit
from the difference. A legit advertiser, of course, tends to want the
opposite—for their ad to appear on some content that their intended
customers trust, and where it doesn’t just protect their brand’s
reputation but also works better. For example, a Teads
Study More on the halo effect, with
links found that trusted news sites
increased ad attention
by 20%.
bad ads in good contexts: Search and social media
ads are based on an internal auction, where advertisers bid for
impressions (opportunities to put one ad in front of one
person). The more bidders, the more that all advertisers pay. So Google
and Meta adjust their ad policies to allow more fraudulent
advertisers,
For example, Google has adjusted their Trademark
Policy to allow one advertiser to copy another’s trademark, unless
the trademark holder somehow manages to identify and report the
infringement. But the ads are personalized to the user and customized to
the search query, so good luck spotting an ad
that delivers malware to a specific group of people, such as
customers or employees of a particular company. And even if you do
report the trademark infringer, and even if Google does kick them off,
good luck spotting their new account that they probably already have
warmed up. Google’s scheme to extract more money from advertisers
results in privacy harms to users at massive scale. It’s bad enough that
the FBI’s public service announcement Cyber Criminals
Impersonating Employee Self-Service Websites to Steal Victim Information
and Funds warns people, Type the business’s URL directly into an
internet browser address bar to access the official website instead of
searching for it in a search engine,
and Use an ad blocking
extension when performing internet searches.
The Meta
scam ads work similarly. According to the news, scam ads account for
10% of Meta’s revenue—but that’s an understatement. Scam ads don’t just
contribute what the scammers pay directly. The presence of extra scam
bidders drives up the ad rates for the other advertisers.
Shared interests of legit advertisers, publishers, and shoppers
Big Tech wants to simplify the privacy debate into “users” versus
“business” and get themselves in on the “business” side. But that’s the
wrong way to look at it. The real two sides are
So part of building an effective set of state privacy laws is
figuring out how to build on that natural alignment between shoppers who
want trustworthy products, and legitimate businesses that want
customers. It’s basic accounting: for every sale made
by some legit business, some customer is buying a legit product.
Check My Ads has a Policy
Platform which is a good start. But some of the items on there are
good examples of legislating in the rear-view mirror. They assume a
competitive Lumascape
of DSPs, SSPs, and all the other adtech alphabet soup, while in reality,
Google admits that “open
web” advertising is in “rapid decline” as ad budgets move to YouTube
and other Big Tech-controlled contexts. Doing the whole Check My Ads
list would be good, in the same way that banning junk faxes is good.
It’s the right thing to do, but probably not the biggest impact for
available legislature time.
For example Check My Ads suggests “Place Limits on Common Ownership”
which doesn’t have a lot of impact as long as long as any one company
controls both some advertising-related service and a major browser or
mobile platform. If the advertiser-facing and publisher-facing adtech
have to be in separate companies, which one will be profitable? The one
that’s owned by the same company as the browser and phone OS. If you
want to get a meaningful impact from splitting up a company, you have to
split clients and
servers which is a bigger job.
So considering the motivations and technical and policy decisions
behind large-scale privacy harms on the current Internet, here’s a list
of advertiser protections that would also help with privacy.
Owner/manager exclusion lists. Exclusion lists are a
game that’s rigged against advertisers. Since the platform wins by
putting the most lucrative possible ad into the worst possible context,
they deliberately limit the exclusion list functionality to work just
one context (domain, page, or channel) at a time. Which means that an
operator of a problem context can just start up a new one as soon as
they get on too many exclusion lists. An advertiser protection law
should require exclusion lists to work not just by context, but also by
context owner, manager, or owner/manager of landing page domains.
Advertiser terms should not disallow independent
research. Platforms want their schemes to be as hard to
understand as possible (How
external researchers struggle to understand the ‘black box’ of
Facebook). A relatively simple step for state laws would be to make
sure that advertisers are not blocked by the terms of service from
cooperating with independent researchers. Any advertiser contract that
attempts to restrict research into advertising practices should be
considered unconscionable, not in the public interest, and not
enforceable.
Mandatory notification to advertisers whose ads appeared on
content that was later demonetized or removed. It is in the
public interest for legitimate businesses to be able to understand risks
to their reputations from appearing in problematic contexts. When any
content is demonetized or removed from a platform, notify all the
advertisers whose ads appeared on that content and include either (1) a
copy of the content if it is legal to make a copy or (2) an accurate
description and summary of the content if the content itself cannot
legally be redistributed (such as when an ad appears on CSAM or on
personal info used without consent). In cases where ads and content
appear in a single stream or feed, use existing industry “viewability”
standards to identify which advertisers were affected.
Crawlable, searchable ad libraries. Any large
platform that allows user-uploaded or AI-generated advertising must be
required to make all ads available online, with no restrictions on
crawling by independent firms (such as image search services or brand
protection services). Ads should be available on the ad library before
being served to users.
Ad libraries are complicated software, so the law needs to be
general, and require something like what a reasonable trademark
owner would expect in order to locate infringing ads, and then
set up a private right of action in case of deceptive design features.
People at the platform companies know perfectly well how to make an ad
library either like today’s scam-friendly ones, or a more useful one
that hides problems less well, but they need an incentive to cut out the
shenanigans and do the latter. (icymi: Meta
created ‘playbook’ to fend off pressure to crack down on scammers,
documents show by Jeff Horwitz)
Some basic library features would include:
Show, and allow searching by, owners, managers, landing page
domains, and intermediary companies connected to an ad.
Link to all accounts running the same or substantially similar
ads.
Index all ad copy (including OCR)
Search for images containing a logo or other brand asset
Search for people’s faces, at least as capable as existing non-ad
features for searching for photos in which a person appears.
State-licensed firms in the gambling and alcohol businesses
should be required to disclose targeting. Ad algorithms can be
used to take advantage of those who seek to avoid alcohol or gambling.
As part of the license renewal process, any alcohol or gambling firm
licensed by the state must disclose ad targeting criteria and algorithms
used. (Targeting must not be designed to reach any consumers who have
chosen to avoid or limit alcohol or gambling advertising. If a company
uses over-complicated “AI” targeting that the licensing board doesn’t
understand, no license renewal.)
This one is a little outside the privacy silo—but if Big Tech is
going to tie and cross-market their stuff, the various departments of
state government need to act together too.
Require privacy tools and settings on computers and
Internet-capable devices purchased by the state. Most desktop
and laptop computers can be set up for reasonable privacy protections,
but don’t come that way out of the box. States could require
on their IT purchases. More: new browser buying
rules for states?
Postal process for “right to know.” Companies often
make “right to know” processes unnecessarily complex in order to
discourage consumers from attempting to receive their information. A
Business Reply Mail based process for verifying consumer information is
a helpful backup to encourage companies to make online RtKs work
effectively. (Also remove toll-free telephone numbers from RtK
requirements. Save everyone some time.)
Making “right to know” (RtK) practical is not just a user privacy
thing. It enables advertisers to spot data brokers who are making false
promises or using data they don’t have a right to. Effective
right to know is critical to make all the other privacy laws work,
and advertisers using it will be another check on the data broker
business and the Big Tech companies.
Funding for research on the economic impact of surveillance
advertising. Much of the policy debate on surveillance
advertising is informed by industry-funded research by groups that
either (1) choose not to address policy-relevant questions (2) fail to
cite some of the most relevant research in the field and (3) fail to
include some policy-relevant findings in the research they do cite.
State privacy bills should include funding for university and NGO
research, especially behavioral economics research, to better inform the
debate on future privacy bills. (Much research that is relevant to
surveillance advertising policy is in paywalled, non-Open-Access
advertising and marketing journals and books—funding a literature review
would be a powerful way to help reset assumptions.) Research funded
under this bill should be available under open access terms.
The other interesting part about restricting surveillance advertising
as an economic cheat code is: when do the better results for consumers
and businesses show up in the official economic stats and in people’s
feelings about the economy? Properly timed, a crackdown on fraud and
surveillance could juice the economy enough to affect an election. Maybe
state politicians have some good ideas on how to time it.
More: fix
liability and ad libraries: anti-fraud policy ideas from Canada
Bonus links
Russian
Propaganda Infects AI Chatbots by Mitzi Perdue. Although Russia
has been creating false narratives for decades, its disinformation is
increasingly designed to hijack AI systems themselves by overwhelming
them with false content. The tactic is successful. AI chatbots repeat
false narratives about Ukraine that originate from Kremlin-backed
influence operations about one-third of the time, according to an audit
conducted by NewsGuard, a company specializing in information
reliability.
Just
the Browser: scripts to remove all the crap from your browser by
Thom Holwerda. Are you a normal person and thus sick of all the
nonsensical, non-browser stuff browser makers keep adding to your
browser, but for whatever reason you don’t want to or cannot switch to
one of the forks of your browser of choice?
Meta’s Internal
Research is a new site aggregating Meta documents from
whistleblowers and discovery in lawsuits.
I
used AI chatbots as a source of news for a month, and they were
unreliable and erroneous by Jean-Hugues Roy. The summary
generated by the AI systems was accurate in 47 per cent of cases, but
this included four cases of outright plagiarism.
US
tech giants allying with European far-right to strip back EU rules
by Ugo A Realfonzo. Big Tech companies such as Google, Microsoft and
Meta increased their meetings with far-right groups in the European
Parliament ahead of the Commission’s push last year, revealed a new
analysis by non-profit organisations Corporate Europe Observatory (CEO)
and LobbyControl….US tech giants are now spreading their messages with a
record-breaking lobbying budget, a huge lobbying network, and support
from the Trump administration, according to the report.