Transcript of Verizon RtK session
This is a transcript of my first attempt at using Manus for a Right to Know. My typing is in bold. (See an agentic AI benchmark, already built)
Completing Verizon Web Forms with One-Time Code Prompt
Complete a series of web forms on the Verizon site, prompting me for info if asked for a one-time code.
I understand. I will navigate to the Verizon website and attempt to complete the web forms. If a one-time code is required, I will prompt you for it.
Navigating to Verizon homepage.
Clicking ‘Sign in’ button.
Clicking on Account overview to proceed to login.
https://www.verizon.com/privacy/your-data/guest/download-information is the URL to get the right form
Thank you for providing the direct link to the form. I will navigate to it now.
Navigating to the Verizon guest data download form.
You will not need to log in. This process requires using the site as a guest.
Suggested new knowledge Understood. I will proceed as a guest and navigate to the provided URL to access the form.
Navigating to the Verizon guest data download form.
Clicking the ‘Continue’ button on the form.
Viewing the page after clicking continue.
Identifying input fields on the form.
Scrolling down to find input fields.
Scrolling up to find input fields.
It appears the page did not advance after clicking continue. This page is an introduction page, and it requires contact information to proceed. I will need to fill out the form. What is the contact information (name, address, phone number, email, date of birth, mailing address, and valid driver’s license or state ID) you would like me to use to fill out the form?
PERSONAL INFO REDACTED
Thank you for providing the information. I will now attempt to fill out the form with the details you provided.
Identifying input fields for contact information.
Scrolling down to find input fields.
Scrolling down again to check for input fields.
It seems the page did not advance to a form after clicking ‘Continue’. The current page is an introductory page that describes the process. I need to find the actual form fields to input the information you provided. It appears there are no input fields on this page. Would you like me to try navigating to a different section of the Verizon website to find the form, or is there another URL you can provide?
Please try https://www.verizon.com/privacy/your-data/guest/email-info
Thank you for the new URL. I will navigate to it now and attempt to locate the form fields.
Navigating to the new Verizon form URL.
Clicking ‘Reload page’ button.
Viewing the page after reloading.
It appears that the page at the new URL also failed to load correctly, displaying a ‘We’re sorry, but something went wrong while trying to load this page’ message. I tried reloading the page, but it did not resolve the issue. It seems I am unable to access the form fields on this page. Would you like me to try another approach, or is there another URL you can provide?
Please try following the instructions in the “California Consumer Privacy Act” section on this page: https://www.verizon.com/about/privacy/full-privacy-policy
Understood. I will navigate to the Verizon full privacy policy page and look for instructions related to the California Consumer Privacy Act.
Navigating to Verizon’s full privacy policy page.
Scrolling down to find the California Consumer Privacy Act section.
Scrolling down further to find the California Consumer Privacy Act section.
Scrolling down again to find the California Consumer Privacy Act section.
Looking for a search bar on the page.
Clicking on ’Do I have specific rights under state privacy laws?
Viewing the content of the expanded section.
Searching for the CCPA request form on Verizon’s website.
Navigating to the Verizon Connect Privacy Portal to find the CCPA form.
Clicking on the ‘Make a request’ tab.
Selecting ‘Myself’ for the request.
Selecting to download a copy of information.
Entering first name.
Entering last name.
Scrolling down to reveal more input fields.
Entering email address.
Entering phone number.
Selecting ‘I am not a customer’ for relationship with Verizon Connect.
My phone number is [REDACTED]
Thank you for the phone number. I will enter it into the form.
Entering phone number.
Entering ‘From’ date.
Entering ‘To’ date.
Selecting XLS (Excel) as the file format.
Clicking the Submit button.
Your request to download information has been submitted successfully on the Verizon Connect Privacy Dashboard. You should receive an email within 10 days with additional information.
Thank you for your help.
You’re welcome! I’m glad I could assist you.