News from the customer acquisition cost (CAC) crunch. Oddity plunges 53% after ad issue drives abnormal CAC surge, sees 30% Q1 sales hit.

The company said algorithm changes at a key ad partner diverted its campaigns into “lower quality auctions at abnormally high costs,” leading to a significant increase in new user acquisition expenses.

And Oddity Tech falls again after bull ratings are pulled on Wall Street (ODD:NASDAQ)

Oddity Tech (ODD) went into freefall on Wednesday after the company disclosed that it experienced significant abnormal increases in its new user acquisition cost. The company said the unprecedented dislocation was with the large advertising partner Meta Platforms (META), which it believes is due to recent changes in its algorithm.

The changes on the Meta side that cause outcomes like this are not just about the algorithms—they also involve policy choices. Meta deliberately runs a scam-friendly advertising system in order to have more bidders in the system and drive up costs for all the other advertisers. In this case, they probably messed up. Instead of using the fraud ads to turn up CACs slowly for every advertiser, for some reason a single large advertiser got hit hard.

Oddity Tech sells cosmetics, so is probably up against a bunch of fraudulent competitors in the internal Meta ad auctions. Easy “AI” tools and services keep getting better at generating human faces, which lowers the barriers to entry for a small, easy-to-ship item. A surge in fraudulent offers in Oddity’s category could explain why Meta whacked them so hard. The question now is: will Oddity try to smooth things over and go back to being slowly squeezed like all the other Meta advertisers, or is there finally a plaintiff for that long-awaited Meta fraud case?

More: A marketing moment to remember

Update

A shareholder lawsuit was filed on March 12, 2026: ODDITY Tech Ltd. Class Action Lawsuit – ODD – Investor Losses & Lead Plaintiff Deadline

The legal theory is straightforward: investors allege the company was already seeing these adverse dynamics in the second half of 2025 while continuing to market the digital model as strong, stable, and scalable.

(Which other brands are over-reliant on Meta and likely to be defendants in future cases?)