a thought experiment starring Sam Walton
Here’s a hypothetical situation for you.
Imagine that Walmart founder Sam Walton, on one of his unannounced visits to a company store, had found some executive running a criminal scheme out of the back room.
Asses would have been kicked.
For a conventional business, even a large one, the appearance of honesty and a clear offer of a win-win deal is vital.
Now that you’re picturing that, compare that to how the CEOs of Meta and Google have reacted to the FBI search ad fraud warning and the Facebook scam saga.
Crickets.
Why?
Those are bad news for a few news cycles, but could turn into
never waste a crisis
opportunities to build reputation for an
advertising business in the same way that the
Bill Gates Trustworthy Computing email launched a
reputation-building effort for a software business.
But we’re not talking about Microsoft or Walmart here. It’s not that reputation is unimportant to Google and Meta. But the reputation they’re going for is a little different, and more like the kind of reputation-building that other criminal organizations do. They don’t intend to send a message that they’re an honest counterparty in a fair market. If that were the goal, Google’s go-to response to adtech antitrust cases wouldn’t be, well, actually, our [some adtech crime thing] isn’t doing crimes—regulators and competitors just aren’t smart enough to understand why it’s not doing crimes. An actual fair market depends on both ends of a deal understanding the deal well enough to be confident in it. Big Tech’s reputation-building goal is more intended to establish a different kind of reputation:
We are powerful enough to do crimes and get away with it
We have friends in high places
Jonathan
Bellack covers how safety
investments must contend with other
uses of capital at Big Tech firms. But that doesn’t explain why some
code and policy decisions at Meta and Google are set
up to give an advantage to scams even at some cost to the company
involved.
Once you understand Big Tech’s real reputation-building goals, the
decision to sponsor
the White House’s “Epstein Ballroom” looks like a no-brainer. It’s a
relatively cheap signal that Meta and Google are in the crime is
legal now
club. And a company in the club can, for example, demand
that taxpayers clean up the mess created by its own ad system while
taking only token action.
For Big Tech, the crime isn’t about oversight or understaffing. It’s a flex. Considering the extent to which the quasi-state ad duopoly has the whole regulatory capture thing sewn up, I guess the next step is private right of action.
Bonus links
The New Geoeconomics of Hard Power Requires New Tools. Will Europe Update? by Cristina Caffarra. (personally, I don’t think European politicians and bureaucrats will move fast enough. It’s up to individual IT decision-makers (which includes developers and sysadmins).
I
think nobody wants AI in Firefox, Mozilla by by Rodrigo Ghedin.
It’s safe to say that the people who volunteered to “shape” the
initiative want it dead and buried. Of the 52 responses at the time of
writing, all rejected the idea and asked Mozilla to stop
shoving AI features into Firefox.
AI Is Supercharging the War on Libraries, Education, and Human Knowledge by Jason Koebler. (Makes sense. The Big Tech oligarchs and wannabe oligarchs don’t want libraries full of stuff about reality, they want libraries about some bullshit alternate reality where they’re super smart and special and everybody loves and trusts them.)