The two-class platform
Then:
“I would be ashamed to admit that I had risen from the ranks. When I rise it will be with the ranks, and not from the ranks.” — Eugene V. Debs
Now:
“[site name redacted] is unusable without an ad blocker.” — employee of a web advertising company, overheard at [tech event redacted]
The World Wide Web of today is almost two platforms. Back when “Wintel” (that was Microsoft Windows on Intel x86, kids) dominated the market, a Microsoft Excel developer who brought home a copy of Microsoft Excel was getting the same experience as an ordinary MicroWarehouse shopper. People certainly had better and worse PCs, but there was no productive release of Excel for the elite and shitty Excel for the regular customers.
The web, though, is a two-class environment: a tolerable business class version for those with the right tools, and a mess for everyone else. The upper class is harder to define, and to get into, than it looks. About half the people say they have some kind of ad blocker, but in practice the fraction of web traffic that’s affected at all is below that, and the fraction that has full protection including search and YouTube advertising is a lot less. Many of the “ad blockers” that are easiest to find using search engines and browser extension directories provide only partial protection, or are outright adware or worse. Reasonable people disagree on how to measure ad blocking, and it has only gotten harder to measure as the proportion of “AI” scraper bots goes up. A lot of those look realistic, and bots differ in their ad blocking behavior. Some want to load the ads for adfraud, while others just grab the content they need.
But I do have some better numbers that I think are starting to show how we are now on a two-class web. Hope to be able to share when FIXME [add site info and link] puts up a page about some user research. The privileged class here doesn’t necessarily match up with the 10% of the people who buy 50% of the stuff in the US economy as a whole, but there’s some overlap.
The inconvenient situation here is that some kind of element hiding and/or other page finagling has gotten to be a necessity. About as much as an email spam filter. Obviously you need to block certain ads, especially Google Search (checks RSS reader for a fresh search ad scam story…here: Search Ads as a Vector for Travel Scams) and you need to block the script that trains Meta’s AI to scam you, but browsers have other reasons to modify the page, too. Den Odell points out that Browsers Treat Big Sites Differently—when a site only tests on Google Chrome, the other browsers have to work around it.
Of course, not all the stuff that’s bad about the web is fixable with tools alone. Pulitzer-winning newsrooms are quietly publishing mountains of gambling slop, and in order to keep a productive experience with search you need to fix it which includes some habit changes as well. If we’re lucky we can get the web to the level of protection that email has—most email users are reasonably well protected, for historical reasons. Email spam filters fortunately squeaked through back before the big enshittification trend. If spam filtering were newly invented today, the same companies that form the web’s attribution cartel would be standardizing on an approach that lets their own spam through.
Some good news. It has been about a week since I put up next steps on
tinyMyTerms, in which I added a hella annoying Accept Terms of
Service
dialog to this site—but made it invisible to anyone with a
decent element-hiding ad blocker configuration. And zero complaints so
far. Element-hiding ad blockers working, I’m (sniff) so proud
of all of you.
We still need an answer to the problem of the two-class web. And
making the web more fair by ending the maltreatment of the “underclass”
is going to work better than the alternative. I think it’s going to take
some humility, recognizing folk privacy practices and bottom-up applied
behavioral economics, and working with them. Sometimes just hide the
annoying thing
is the productive starting point, then you can do the
necessary paperwork on top of that. This doesn’t mean abandoning
personalized advertising for those who want it—Rewarded
Interest is a thing, and works. Eugene Debs again: I would not
lead you into the promised land if I could, because if I led you in,
some one else would lead you out.
Bonus links
The
old world of tech is dying and the new cannot be born by Baldur
Bjarnason. The ground is shifting underneath every industry that was
built on the assumption that the US would protect and preserve the
globalised status quo.
How
Dangerous Is Anthropic’s Mythos AI? by Bruce Schneier. Even more
interesting are the broader implications. The same searching,
pattern-matching and reasoning capabilities that make these models so
good at analyzing software almost certainly apply to similar
systems.
OpenAI
Sued Over ChatGPT Medical Advice That Allegedly Killed College
Student by Maggie Harrison Dupré. ChatGPT recommended a
dangerous combination of drugs without offering even the most basic
warning that the mix could be fatal,
added Matthew Bergman of the
Social Media Victims Law Center.
Large
Study Finds That Replacing Workers With AI Is Backfiring Badly By
Krystle Vermes. The Gartner survey found that execs who slashed
staff to invest in AI have seen the same financial gains as those who
held onto their employees. In other words, attempting to replace workers
with AI isn’t showing any detectable returns for these
companies.
An
Approaching Crisis by Brian Jacobs. Our trade bodies talk of
advertising being legal, decent, honest and truthful. And yet they stay
remarkably quiet when some of their vendor members behave illegally
(running fake ads), indecently (undressing apps), dishonestly (designing
addictive algorithms then denying having done so) and deceitfully
(inflating ad metrics).
Spending
Just 10 Minutes With AI Can Fry Your Brain, Researchers Find By AJ
Dellinger. According to a new study by researchers at Carnegie
Mellon, MIT, Oxford, and UCLA, just a 10-minute session with an AI
assistant can lead to users significantly abandoning their own capacity
for reasoning.
“Stanford
report highlights growing disconnect between AI insiders and everyone
else” by Sarah Perez. The U.S. also reported the lowest trust in
its government to regulate AI responsibly, compared with other nations,
at 31%.